Dear patients, FAAC strives to be a source of accurate, helpful information for our community. To that end, we would like to share the following information with our patients. In the spirit of caring for our community and assisting our healthcare colleagues on the front-lines of the current pandemic, FAAC is committed to staying available to you, our patients. We are here for you, wherever you are. While you are at home, we have Telemedicine up and running. We are also seeing patients in the clinic with added protections. These policies are updated often based on current evidence. Current protections include: Disinfection of all surfaces every 2 hours and between patients. All staff wear masks at all times and are screened daily for fevers. In-person appointments are only scheduled at your Physician or Physician Assistant’s discretion after you are seen through a telemedicine visit. When a provider feels that their patient should be seen in person, the patient is pre-screened, checked for fever, and wears a mask while in the clinic. Appointment times are spaced out to allow adequate physical distancing. Only well patients enter through the front of the clinic. The symptoms of the novel coronavirus can overlap with allergies and asthma. We want all of our patients to stay as healthy as possible, which is why we are continuing immunotherapy with added protections. Currently: All immunotherapy patients are pre-screened by a nurse at the door. The number of patients in shot waiting room is strictly controlled. If there are more than 10 patients waiting, you may be asked to wait in your car until you are able to receive your injection. All patients must still remain in the clinic during the post-injection wait period in case of allergic reaction. The post-injection wait period has been shortened to 20 minutes for patients with no asthma or history of systemic reactions in order to reduce the amount of time that patients are in the clinic. Patients older than 60 years on immunotherapy are encouraged to come in the morning to minimize their exposure to others. We request that all patients wear...