Updated Press Release: Sanofi US Issues Voluntary Nationwide Recall of ALL Auvi‑Q® Due to Potential Inaccurate Dosage Delivery
Please see below for important updates about the Auvi-Q recall.
Sanofi US has added an additional phone number for consumers to call to get directions for returning your device & reimbursement information. Please call EITHER 1-877-319-8963 OR 1-866-726-6340. Sanofi US previously noted that, due to the high volume of calls, callers may have received a message that the line is down. They are asking consumers to please call back and try both numbers if this happens.
Sanofi US is recommending consumers visit the Auvi-Q website – www.Auvi-Q.com – for more information, and has also posted additional information about common questions.